Terms of Service

Effective Date: August 2, 2025

1. Agreement to Terms

By accessing or using UGCReal's AI-powered UGC content generation platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to registered users, subscribers, and those who use our API services.

2. Description of Service

UGCReal provides an AI-powered platform for generating user-generated content (UGC) including but not limited to:

  • AI-generated images featuring products in authentic settings
  • Virtual model and avatar creation
  • UGC-style content for marketing and advertising
  • API access for automated content generation
  • Content management and gallery features

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Acceptable Use Policy

You agree NOT to use the Service to:

  • Generate illegal, harmful, or offensive content
  • Create deepfakes or misleading content about real individuals
  • Infringe on intellectual property rights
  • Generate adult or explicit content
  • Harass, abuse, or harm others
  • Violate any applicable laws or regulations
  • Attempt to bypass usage limits or security measures
  • Resell or redistribute the Service without authorization
  • Use the Service for any unlawful or unauthorized purpose

5. Intellectual Property Rights

Your Content

You retain ownership of any content you upload to the Service. By uploading content, you grant UGCReal a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for providing the Service.

Generated Content

Content generated using our Service is owned by you, subject to these Terms. You are granted a perpetual, worldwide license to use generated content for any lawful purpose, including commercial use.

UGCReal Property

The Service, including its original content, features, and functionality, is owned by UGCReal and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Payment Terms

Certain aspects of the Service are provided on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle").

Billing

  • Payment is due at the beginning of each Billing Cycle
  • We use third-party payment processors (Stripe) to handle billing
  • You authorize automatic charges to your payment method
  • All fees are in USD unless otherwise stated

Refunds

All purchases are final and non-refundable, except as required by law or as explicitly stated in these Terms. Unused credits do not carry over to subsequent billing periods unless specified in your plan.

7. Disclaimers and Limitations of Liability

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UGCREAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO UGCREAL IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to defend, indemnify, and hold harmless UGCReal, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Service

9. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time through your account settings or by contacting support.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the change becoming effective.

Your continued use of the Service following the posting of revised Terms means you accept and agree to the changes.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

13. Contact Information

If you have any questions about these Terms, please contact us:

UGCReal, Inc.

Legal Department

Email: legal@ugcreal.com

Phone: +1-555-UGC-REAL

Address: 123 Market Street, Suite 500, San Francisco, CA 94105

By using UGCReal, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.